⟶ Portfolio / Capstone case study

Crossroads Creative × The Simple Road.

Lead a six-person student agency and built an integrated campaign for a Gen-Z audience who’d been told a hundred times that money is “complicated” — and decided it didn’t have to be.

Client
Financial wellness brand
Role
Account Executive lead
Timeline
16-week capstone
Deliverable
Full campaign book + assets
Simple Road
campaign visual ✦ Crossroads Creative ✦ 2026
⟶ At a glance

The numbers

6 ×
Person agency collaboration
120 +
Page campaign book
4
Audience personas built
A+
Final capstone grade
/ 01 — The brief

Make money feel doable.

Our client wanted to reach Gen Z about personal finance — a category historically dominated by either jargon-heavy banks or finance-bro TikToks. Neither was working. The brief: build a brand identity, voice, and full integrated campaign that could earn attention from 18–24-year-olds without talking down to them.

My role focused on content strategy, social architecture, and brand voice. I led the research and strategy that informed every downstream creative decision and designed a cohesive book.

/ 01 — The brief

Make money feel doable.

Our client wanted to reach Gen Z about personal finance — a category historically dominated by either jargon-heavy banks or finance-bro TikToks. Neither was working. The brief: build a brand identity, voice, and full integrated campaign that could earn attention from 18–24-year-olds without talking down to them.

My role focused on content strategy, social architecture, and brand voice. I led the audience research that informed every downstream creative decision and partnered closely with our designer on visual direction.

/ 02 — The research

Listening first.

Before we wrote a single tagline, we ran a multi-method research phase: a survey with 200+ respondents, six longform interviews, and a competitor audit across 14 brands. The patterns were sharper than we expected.

  • Gen Z doesn’t want to be “taught” — they want a peer who already figured it out.
  • Aspirational financial content was actively losing trust. “Realistic” beat “rich.”
  • Visual-first formats (carousels, Reels) outperformed long-form by a wide margin.
  • Most existing brands led with fear; almost none led with confidence.

From there we built four audience personas, each with their own content pillars and platform priorities. That document became the spine of the rest of the campaign.

/ 03 — The strategy

A simple

We built the campaign around a single creative platform — “The Simple Road” — that reframed money management as a series of small, manageable moves rather than a giant intimidating system. Every channel ladder rolled up to that idea.

  • Brand voice: warm, sharp, unfussy. Confident without being preachy.
  • Social architecture: three pillars (Money Moves, Real Talk, Receipts) with weekly cadence per platform.
  • Paid plan: Meta + TikTok flighting, with creator-led UGC running underneath polished hero spots.
  • Influencer layer: 12 micro-influencers in financial wellness and lifestyle, recruited for credibility over reach.
  • Measurement: custom UTM taxonomy and a dashboard mapped to four KPIs across three funnel stages.
/ 04 — The execution

Across every channel.

The deliverable was a 120+ page campaign book covering brand identity, voice guidelines, social calendars, paid media flighting, influencer matrix, and a measurement framework. Every piece was production-ready — the kind of document a real agency would hand to a client at end of pitch.

The capstone earned an A+ from the faculty review panel. More importantly, it taught me what “owning a strategy spine” actually means: making a hundred small decisions that all defend the same big idea.

⟶ What we presented

The deliverables

/ 01

Audience research deck

Survey + interview synthesis, four personas, opportunity gaps mapped against the competitive set.

/ 02

Brand voice & tone guide

Voice principles, do/don’t examples, and a tone matrix calibrated by channel and audience moment.

/ 03

Social content system

Three-pillar framework, channel-specific cadence, and 30+ post templates ready for production.

/ 04

Paid media plan

Meta & TikTok inspiration, audience targeting, creative variants, and budget allocation across the funnel.

/ 02 — The research

Listening first.

Before we wrote a single tagline, we ran a multi-method research phase: a survey with 200+ respondents, six longform interviews, and a competitor audit across 14 brands. The patterns were sharper than we expected.

  • Gen Z doesn’t want to be “taught” — they want a peer who already figured it out.
  • Aspirational financial content was actively losing trust. “Realistic” beat “rich.”
  • Visual-first formats (carousels, Reels) outperformed long-form by a wide margin.
  • Most existing brands led with fear; almost none led with confidence.

From there, we built four audience personas, each with their own content pillars and platform priorities. That document became the backbone of the rest of the campaign.

The strategy wasn’t to teach Gen Z about money. It was to treat them like they’d already started — and meet them there.
— Strategy memo, week three
/ 03 — The strategy

A simple

We built the campaign around a single creative platform — “The Simple Road” — that reframed money management as a series of small, manageable moves rather than a giant intimidating system. Every channel ladder rolled up to that idea.

  • Brand voice: warm, sharp, unfussy. Confident without being preachy.
  • Social architecture: three pillars (Money Moves, Real Talk, Receipts) with weekly cadence per platform.
  • Paid plan: Meta + TikTok flighting, with creator-led UGC running underneath polished hero spots.
  • Influencer layer: 12 micro-influencers in financial wellness and lifestyle, recruited for credibility over reach.
  • Measurement: custom UTM taxonomy and a dashboard mapped to four KPIs across three funnel stages.
/ 04 — What I'd carry forward

This was the first project where I owned the strategy spine of a real campaign from research to measurement plan. A few things I’m taking into the next role:

The full campaign book.
120+ pages.Public.

↓ Download Crossroads PDF
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